Terms of Service

Agreement

These Terms of Service (“Terms”) are an agreement between you and Zipatch (“we,” “us”) that governs your use of zipatch.com and the Zipatch dashboard (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old, able to form a binding contract, and legally permitted to use the delivery platform you connect. You must give us accurate information and keep it up to date.

2. The Service

Zipatch is software that, on your instructions, signs in to your Amazon Flex account and searches for and accepts delivery blocks that match the settings you choose. You control when it runs and which blocks it looks for.

Zipatch is independent. It is not affiliated with, endorsed by, or sponsored by Amazon.com, Inc. or its affiliates. Amazon and Amazon Flex are trademarks of Amazon.com, Inc. or its affiliates and are used here only to identify the platform the Service works with.

We do not guarantee that the Service will find or accept any block, any particular number of blocks, or any level of earnings. Block availability is controlled entirely by the delivery platform.

3. Your delivery-platform account and its risks

• You authorize us and our service providers to access your delivery-platform account and act on it as you direct, using the credentials and verification codes you provide.
• You are responsible for following the delivery platform’s terms, policies, and program rules, which may restrict automated tools. The platform may, at any time and without our involvement, warn, limit, suspend, or deactivate your account, change how offers work, or block the Service.
• You use the Service at your own risk. We are not responsible for any action the delivery platform takes on your account, or for any resulting loss of earnings, blocks, or account access.
• Any block the Service accepts is your commitment to the delivery platform. You are responsible for working it, or releasing it under the platform’s rules.

4. Your Zipatch account

Keep your password confidential and do not share your account. You are responsible for all activity under your account; tell us promptly if you suspect unauthorized use. You may link only delivery-platform accounts that you own or are authorized to operate.

5. Acceptable use

You agree not to:

• use the Service with anyone else’s delivery-platform account without their permission;
• resell, sublicense, or share access to the Service;
• copy, reverse engineer, scrape, overload, or interfere with the Service or its security, or bypass its limits or verification steps; or
• use the Service in violation of any law.

6. Passes, payments, and refunds

• The Service is sold as prepaid passes that give access for a set number of days. Prices are shown in U.S. dollars before you pay. Payments are processed by Stripe under its own terms.
• Passes are one-time purchases and do not renew automatically. When your days run out, the Service stops until you buy another pass.
• Promotional prices and promo codes apply only as described when offered.
• All purchases are final and non-refundable, except where the law requires otherwise or we decide otherwise at our discretion. Unused days are not refunded if your account is suspended or terminated for violating these Terms, or if the delivery platform restricts or deactivates your account.
• We may change prices for future purchases; a price change does not affect a pass you have already bought.

7. Text messages

When you give us your mobile number, you agree that Zipatch may send you text messages about your account, such as verification codes, password resets, and account and pass alerts. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help, or email [email protected]. Carriers are not liable for delayed or undelivered messages.

8. Suspension and termination

You may stop using the Service at any time and ask us to delete your account. We may suspend or end your access if you violate these Terms, if the law requires it, or if needed to protect the Service or other users. Sections 3, 6, 9, and 11 through 16 continue to apply after termination.

9. Intellectual property

The Service, including its software, design, and content, belongs to Zipatch and its licensors. We give you a limited, personal, non-transferable, revocable license to use it under these Terms. If you send us feedback, we may use it without any obligation to you.

10. Third-party services

The Service works with services we do not control, including the delivery platform, Stripe, and WhatsApp. Your use of them is governed by their own terms, and we are not responsible for them.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPATIBLE WITH THE DELIVERY PLATFORM.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ZIPATCH WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST EARNINGS, PROFITS, OR DATA, OR LOSS OF ACCESS TO YOUR DELIVERY-PLATFORM ACCOUNT, EVEN IF WE WERE TOLD THEY WERE POSSIBLE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow these limitations, so some of them may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless Zipatch and its owners, employees, and service providers from claims, losses, and expenses, including reasonable attorneys’ fees, arising from your violation of these Terms, of the delivery platform’s terms, or of the law.

14. Governing law and disputes

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Before filing a claim, you agree to contact us at [email protected] and try to resolve the dispute informally for 30 days. Any claim that is not resolved must be brought in the state or federal courts located in the State of Florida, and you and we consent to their jurisdiction. Either of us may instead bring an eligible claim in small-claims court.

15. Changes to these Terms

We may update these Terms. We will post the new version on this page with a new effective date and, for material changes, notify you in the Service before they take effect. If you keep using the Service after the changes take effect, you accept the updated Terms.

16. General

These Terms and the Privacy Policy are the entire agreement between you and Zipatch about the Service. If any part is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not transfer these Terms; we may transfer them as part of a merger, acquisition, or sale of assets.

17. Contact

Questions about these Terms: [email protected], or use the WhatsApp support link in the dashboard.